Winter Haven has multiple water providers: Winter Haven Water and Polk County Utilities - Central. This page provides information about Winter Haven Water.
The City of Winter Haven Water, a public community water system under the City Department of Utilities, provides water for about 70,653 residents living in the area of Winter Haven, Florida. Established in 1923, the City of Winter Haven Water collects water from a groundwater source, 21 wells that draw water from the Floridan Aquifer.
Winter Haven Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Winter Haven Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
Contact Winter Haven Water Department Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
P.O. Box 2277
Winter Haven, Florida 33880
863-291-5678
ghubbard@mywinterhaven.com
Emergency (24 hours - broken water main or pipeline, etc.)
863-291-5767
Pay Your Winter Haven Water Bill
Already have an account?
If you already have an account, you just need to login to the Winter Haven Water site. Winter Haven Water accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the Winter Haven Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Winter Haven Water Service
Starting Your Service
When you move to a new home in Winter Haven, you'll most likely already have running water, but you'll still need to set up water service with the Winter Haven Water. Luckily, Winter Haven has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in Winter Haven, you'll need to stop your water service with the Winter Haven Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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