Oak Hill Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires West Virginia American Water Company - New River to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Contact West Virginia American Water Company - New River Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
1600 Pennsylvania Avenue
Oak Hill, West Virginia 25302

800-685-8660
No email provided. Please visit the contact form. (https://amwater.com/wvaw/customer-service-billing/customer-service-request)

Emergency (24 hours - broken water main or pipeline, etc.)
800-685-8660

Pay Your West Virginia American Water - New River Bill

Already have an account?

If you already have an account, you just need to login to the West Virginia American Water - New River site. West Virginia American Water - New River accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the West Virginia American Water - New River website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Oak Hill Water Service

Starting Your Service

When you move to a new home in Oak Hill, you'll most likely already have running water, but you'll still need to set up water service with the West Virginia American Water - New River. Luckily, Oak Hill has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Oak Hill, you'll need to stop your water service with the West Virginia American Water - New River, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.