The City of Vienna provides water for about 12,507 residents living in the Vienna area in Wood County, West Virginia. The City of Vienna Water Department's source of water is Ground Water from Well #9, Well #10, Well #11, Well #12, Well #13, and Well #14.

Vienna Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Vienna Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Vienna Water Department website.
Contact Vienna Water Department Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
210 60th Street
Vienna, West Virginia 26105
304-295-4543
publicworks@vienna-wv.com
Emergency (24 hours - broken water main or pipeline, etc.)
304-295-8563
Pay Your Vienna Water Bill
Already have an account?
If you already have an account, you just need to login to the Vienna Water site. Vienna Water accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the Vienna Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Vienna Water Service
Starting Your Service
When you move to a new home in Vienna, you'll most likely already have running water, but you'll still need to set up water service with the Vienna Water. Luckily, Vienna has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in Vienna, you'll need to stop your water service with the Vienna Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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