The Madisonville Water, a public community water system under the City Department of Water & Gas, provides water for about 14,427 residents living in the area of Madisonville, a city in and the county seat of Monroe County, Tennessee. Established in 1822 and incorporated as a city in 1866, the Madisonville Water System currently obtains its supply through the purchase of treated surface water from the Tellico Area Services System (TASS), which utilizes the Tellico Lake/Reservoir and Little Tennessee River.
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Madisonville Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Madisonville Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Madisonville Water Department website.

Contact Madisonville Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
400 College Street North
Madisonville, Tennessee 37354

423-442-9416
comad@madisonvilletn.net

Emergency (24 hours - broken water main or pipeline, etc.)
423-572-0554

Pay Your Madisonville Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Madisonville Water Department site. Madisonville Water Department accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Madisonville Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Madisonville Water Service

Starting Your Service

When you move to a new home in Madisonville, you'll most likely already have running water, but you'll still need to set up water service with the Madisonville Water Department. Luckily, Madisonville has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Madisonville, you'll need to stop your water service with the Madisonville Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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