The Ipswich Water Department provides water for about 13,610 people living in the Ipswich area of Essex County. Established in 1894, the Ipswich Water Department collects water from Dow Reservoirs, Bull Brook Reservoirs, and five groundwater wells: Mile Lane, Browns Wells (Parker River Watershed), Essex Road, Fellows Road, and Winthrop Estate Wells. The water system has treatment and distribution divisions and provides water for 98% of the local population.

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Ipswich Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Ipswich Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Ipswich Water Department website.

Contact Ipswich Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
272 High Street
Ipswich, Massachusetts 01938

978-356-6635
vhalmen@ipswichutilities.org

Emergency (24 hours - broken water main or pipeline, etc.)
978-356-4343

Pay Your Ipswich Water Bill

Already have an account?

If you already have an account, you just need to login to the Ipswich Water site. Ipswich Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Ipswich Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Ipswich Water Service

Starting Your Service

When you move to a new home in Ipswich, you'll most likely already have running water, but you'll still need to set up water service with the Ipswich Water. Luckily, Ipswich has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Ipswich, you'll need to stop your water service with the Ipswich Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.