The Hot Springs Village Water, a public community water system under the City Department of Public Utility, provides water for about 14,106 residents living in the area of Hot Springs Village, a census-designated place in Garland and Saline counties in Arkansas. Established in 1970, the Hot Springs Village Water System is currently obtaining its supply from a blend of surface water sources: Lake Lago Reservoir and Middle Fork Saline River.
API Uploaded Image

Hot Springs Village Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Hot Springs Village Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Hot Springs Village Water Department website.

Contact Hot Springs Village Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
895 DeSoto Boulevard
Hot Springs Village, Arkansas 71909

501-922-5556
ctaylor@hsvpoa.org

Emergency (24 hours - broken water main or pipeline, etc.)
501-922-1323

Pay Your Hot Springs Village Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Hot Springs Village Water Department site. Hot Springs Village Water Department accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Hot Springs Village Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Hot Springs Village Water Service

Starting Your Service

When you move to a new home in Hot Springs Village, you'll most likely already have running water, but you'll still need to set up water service with the Hot Springs Village Water Department. Luckily, Hot Springs Village has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Hot Springs Village, you'll need to stop your water service with the Hot Springs Village Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.