Mesa has multiple water providers: Phoenix Water and City Of Mesa Utility. This page provides information about City Of Mesa Utility.

The City of Mesa Utility Water Resources provides water for about 466,000 people living in the Mesa area in Maricopa county. The City of Mesa Utility water department draws its water from Salt, Verde, and Colorado rivers and also from the Deep Aquifer Wells.

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Mesa Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires City Of Mesa Utility to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the City Of Mesa Utility website.

Contact City Of Mesa Utility Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
P.O. Box 1466
Mesa, Arizona 85211

480-644-2221
water.info@mesaaz.gov

Emergency (24 hours - broken water main or pipeline, etc.)
480-644-2262

Pay Your City Of Mesa Utility Bill

Already have an account?

If you already have an account, you just need to login to the City Of Mesa Utility site. City Of Mesa Utility accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the City Of Mesa Utility website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Mesa Water Service

Starting Your Service

When you move to a new home in Mesa, you'll most likely already have running water, but you'll still need to set up water service with the City Of Mesa Utility. Luckily, Mesa has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Mesa, you'll need to stop your water service with the City Of Mesa Utility, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.