Waunakee Utilities provides water for about 13,755 people living in the Waunakee area of Dane County. Established in 1915, Waunakee Utilities collects water from five deep groundwater wells, and the water comes from a deep sandstone aquifer. Waunakee Utilities Water Department has a capacity of 7 million gallons per day. Waunakee Utilities has four water towers, two booster stations, one underground reservoir, and over 73 miles of water main.

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Waunakee Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Waunakee Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Waunakee Utilities website.

Contact Waunakee Utilities Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
322 Moravian Valley Road
Waunakee, Wisconsin 53597

608-849-8111
waunakeeutilities@wppienergy.org

Emergency (24 hours - broken water main or pipeline, etc.)
608-849-4111

Pay Your Waunakee Utilities Bill

Already have an account?

If you already have an account, you just need to login to the Waunakee Utilities site. Waunakee Utilities accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Waunakee Utilities website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Waunakee Water Service

Starting Your Service

When you move to a new home in Waunakee, you'll most likely already have running water, but you'll still need to set up water service with the Waunakee Utilities. Luckily, Waunakee has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Waunakee, you'll need to stop your water service with the Waunakee Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.