Water Providers > Louisiana > New Orleans

New Orleans Water

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The New Orleans Water, Carrollton Waterworks, provides water for about 291,044 residents living in the Sewerage and Water Board of New Orleans area. Established in 1718, the New Orleans Carrollton Water collects Surface Water from its sole source, the Mississippi River.

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New Orleans City Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Sewerage and Water Board of New Orleans to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2019)

C
Average

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about New Orleans Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, New Orleans Water received an average grade because the amounts of contaminants found in the water supply were higher than most other water providers we've analyzed.

View full report

Lead Report (2019)

C
Average

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about New Orleans Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, New Orleans Water received an average grade because the amounts of contaminants found in the water supply were higher than most other water providers we've analyzed.

In this report:

View full report

Contact Sewerage and Water Board of New Orleans Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
625 Saint Joseph Street
New Orleans, Louisiana 70165

504-529-2837
No email provided. Please visit the contact form. https://www.swbno.org/Form/ContactDepartment?d=custserv

Emergency (24 hours - broken water main or pipeline, etc.)
504-529-2837

Pay Your New Orleans Water Bill

Already have an account?

If you already have an account, you just need to login to the New Orleans Water site. New Orleans Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the New Orleans Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start New Orleans Water Service

Starting Your Service

When you move to a new home in New Orleans City, you'll most likely already have running water, but you'll still need to set up water service with the New Orleans Water. Luckily, New Orleans has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in New Orleans City, you'll need to stop your water service with the New Orleans Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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