The Lafayette Utilities System (LUS) provides water for about 198,975 residents living in the Lafayette area. Established in 1897, the Lafayette Utilities System (LUS) collects groundwater from its primary source, the Chicot Aquifer, a large, natural underground storage in southwest Louisiana.
Lafayette City Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Lafayette Utilities Water System to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
Contact Lafayette Utilities Water System Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
P.O. Box 4017-C, Division 7040
Lafayette, Louisiana 70502
337-291-8280
No email provided. Please visit the contact form. https://lus.org/contact-lafayette-utillities-system
Emergency (24 hours - broken water main or pipeline, etc.)
337-291-8280
Pay Your Lafayette Utilities System (LUS) Bill
Already have an account?
If you already have an account, you just need to login to the Lafayette Utilities System (LUS) site. Lafayette Utilities System (LUS) accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the Lafayette Utilities System (LUS) website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Lafayette Water Service
Starting Your Service
When you move to a new home in Lafayette City, you'll most likely already have running water, but you'll still need to set up water service with the Lafayette Utilities System (LUS). Luckily, Lafayette has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in Lafayette City, you'll need to stop your water service with the Lafayette Utilities System (LUS), so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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